Mercedes-Benz

Introducing Star Service.

Packages to best suit your vehicle.
Star Service

If your Mercedes-Benz is over 3 years old or your complimentary scheduled servicing has ended, don’t worry – you may be eligible for one of our new Star Service packages. These new packages and pricing are designed to suit your Mercedes-Benz passenger vehicle. With a straightforward pricing list based on your specific model, these packages make servicing your vehicle transparent and easy to understand.

Plus, when you book your Star Service, you’ll receive a complimentary Mercedes me Adapter^ (subject to your vehicle being an eligible model^ and not already being fitted with one), which provides a new way to connect with your vehicle through the smartphone app.

Star Service offers Essential ‘A’ and ‘B’ servicing for your Mercedes-Benz passenger vehicles. Star Service excludes other out of scope service items and is not available on all models. Check our Star Service table for an easy and transparent list of inclusions and exclusions for your service. Or ask your authorised Mercedes-Benz Service Centre or call a participating local retailer for more information about Star Service, including model eligibility and details of service plan exclusions.

So what are you waiting for? Get in touch to book your Star Service today.

Urban Service

A-Class, B-Class, CLA, GLA

 

A-Class
• A 170, A 180, A 200, A 250

B-Class
• B 180, B 200, B 250

CLA
• CLA 180, CLA 200, CLA 250

GLA
• GLA 180, GLA 200, GLA 220 d, GLA 250

Essential 'A' Service*Essential 'B' Service*

$350*

for Star Service items.

$450*

for Star Service items.

Service Inclusions -
Star Service items for Essential Service 'A' is comprised of:
Service Inclusions -
Star Service items for Essential Service 'B' is comprised of:
✔ Engine oil and filter change✔Engine oil & filter change
✔ All engine and brake fluid level checks✔ Washer fluid change
✔ Check operation of all lights - interior and exterior✔ Check condition of suspension struts
✔ Checking functionality of the wiper and wash system✔ Check condition of steering and tie rods
✔ Visual brake and tyre inspection and adjustment of tyre pressure including spare✔ Comprehensive brake and tyre checks (remove and reinstall wheels)
✔ Check coolant concentration✔ Check operation of all lights - interior and exterior
✔ Computer and software check (Xentry diagnostic machine)✔ Computer and software check (Xentry diagnostic machine)
✘ Combination filter✔ Other additional checks (where required)
✘ Cabin filter
✘ Combination filter
✘ Dust filter✘ Cabin filter
✘ Brake fluid✘ Dust filter
✘ Wipers✘ Brake fluid
✘ Wipers

*Items not included are an additional cost to owner. If model is not listed, contact your authorised retailer.

Executive Service

C-Class, CLS, E-Class, S-Class, SLK/SLC

C-Class
• CLC 200 K
• C 180, C 200, C 220 D, C 250, C 280
• C 300 (includes HYBRID), C 350 (includes HYBRID)

CLS
• CLS 250, CLS 350, CLS 400

E-Class
• E 200, E 250, E 300, E 400
• E 220 d, E 350 (includes HYBRID)

SLK/SLC
• 180, 200, 250, 300, 350

S-Class
• S 350, S 400
• SL 400

Essential 'A' Service*Essential 'B' Service*

$400*

for Star Service items.

$500*

for Star Service items.

Service Inclusions -
Star Service items for Essential Service 'A' is comprised of:
Service Inclusions -
Star Service items for Essential Service 'B' is comprised of:
✔ Engine oil and filter change✔Engine oil & filter change
✔ All engine and brake fluid level checks✔ Washer fluid change
✔ Check operation of all lights - interior and exterior✔ Check condition of suspension struts
✔ Checking functionality of the wiper and wash system✔ Check condition of steering and tie rods
✔ Visual brake and tyre inspection and adjustment of tyre pressure including spare✔ Comprehensive brake and tyre checks (remove and reinstall wheels)
✔ Check coolant concentration✔ Check operation of all lights - interior and exterior
✔ Computer and software check (Xentry diagnostic machine)✔ Computer and software check (Xentry diagnostic machine)
✘ Combination filter✔ Other additional checks (where required)
✘ Cabin filter
✘ Combination filter
✘ Dust filter✘ Cabin filter
✘ Brake fluid✘ Dust filter
✘ Wipers✘ Brake fluid
✘ Wipers

*Items not included are an additional cost to owner. If model is not listed, contact your authorised retailer.

Explorer Service

GLC, GLE/ML-Class, GLS/GL-Class, R-Class  

GLC
• GLC 200, GLC 220 d, GLC 250, GLC 300

GLE
• GLE 250, GLE 350, GLE 400, GLE 450

GLS/GL-Class

• GL 320, GL 350, GL 450

ML-Class

• ML 350, ML 400, ML 500
• ML 250, ML 300, ML 350, ML 320

R-Class
• R 320, R 350

Essential 'A' Service*Essential 'B' Service*

$450*

for Star Service items.

$550*

for Star Service items.

Service Inclusions -
Star Service items for Essential Service 'A' is comprised of:
Service Inclusions -
Star Service items for Essential Service 'B' is comprised of:
✔ Engine oil and filter change✔Engine oil & filter change
✔ All engine and brake fluid level checks✔ Washer fluid change
✔ Check operation of all lights - interior and exterior✔ Check condition of suspension struts
✔ Checking functionality of the wiper and wash system✔ Check condition of steering and tie rods
✔ Visual brake and tyre inspection and adjustment of tyre pressure including spare✔ Comprehensive brake and tyre checks (remove and reinstall wheels)
✔ Check coolant concentration✔ Check operation of all lights - interior and exterior
✔ Computer and software check (Xentry diagnostic machine)✔ Computer and software check (Xentry diagnostic machine)
✘ Combination filter✔ Other additional checks (where required)
✘ Cabin filter
✘ Combination filter
✘ Dust filter✘ Cabin filter
✘ Brake fluid✘ Dust filter
✘ Wipers✘ Brake fluid
✘ Wipers

*Items not included are an additional cost to owner. If model is not listed, contact your authorised retailer.

Performance Service

Select AMG 43, 55, 63 Variants+

C-Class
• C 43, C 63 AMG

E-Class
• E 43, E 63 AMG

CLS
• CLS 500, CLS 63 AMG

GLC
• GLC 43, GLC 63 AMG

GL/GLS
• GL/GLS 500, GL/GLS 63 AMG

GLE/ML-Class
• ML 500, GLE 63 AMG

SLK/SLC
• SLK 55 AMG, SLC 43 AMG

S-Class
• S 500, S 560, S 63 AMG
• SL 500, SL 63 AMG

Essential 'A' Service*Essential 'B' Service*

$450*

for Star Service items.

$550*

for Star Service items.

Service Inclusions -
Star Service items for Essential Service 'A' is comprised of:
Service Inclusions -
Star Service items for Essential Service 'B' is comprised of:
✔ Engine oil and filter change✔Engine oil & filter change
✔ All engine and brake fluid level checks✔ Washer fluid change
✔ Check operation of all lights - interior and exterior✔ Check condition of suspension struts
✔ Checking functionality of the wiper and wash system✔ Check condition of steering and tie rods
✔ Visual brake and tyre inspection and adjustment of tyre pressure including spare✔ Comprehensive brake and tyre checks (remove and reinstall wheels)
✔ Check coolant concentration✔ Check operation of all lights - interior and exterior
✔ Computer and software check (Xentry diagnostic machine)✔ Computer and software check (Xentry diagnostic machine)
✘ Combination filter✔ Other additional checks (where required)
✘ Cabin filter
✘ Combination filter
✘ Dust filter✘ Cabin filter
✘ Brake fluid✘ Dust filter
✘ Wipers✘ Brake fluid
✘ Wipers

*Items not included are an additional cost to owner. If model is not listed, contact your authorised retailer.

*Offer applies to eligible Mercedes-Benz cars over three years, or eligible vehicles not subject to a current new car service plan. Only covers items covered under published Essential Service offering. Combination filter, cabin filter, dust filter, brake fluid and wipers are excluded and are an additional cost to owner. Offer ends 31st December 2020. Prices include GST and are capped prices. Prices may vary across different Mercedes-Benz participating retailers. This offer excludes G-Wagon.
+ This offer excludes all AMG 35, 45, 53 and 65 engine variants. Other exclusions may apply.
^Complimentary Mercedes me Adapter is only available on eligible models from 2018 – 2002. This offer is subject to your vehicle being an eligible model and not already being fitted with one. For more information and a list of eligible vehicles visit https://www.mercedes-benz.co.nz/adapter.